Shipping

We ship worldwide, with few exceptions.

Shipping Fee

Orders over $65 USD qualify for free shipping.

Shipping Time

• Delivery times typically range from 3 to 25 business days, provided as a reference.
• Shipping time begins from the date of shipment, not the date of order. Actual delivery may vary and is subject to the logistics company’s official notice.
• While we strive for prompt delivery, unforeseen circumstances such as invalid addresses or customs clearance issues may cause delays.
• Should your package not arrive within the specified timeframe, please contact us at support@dropzonemart.com within 6 months of shipment. We will respond within 24 hours. Note that delayed requests may not be accommodated.

Please Note:

• We reserve the right to adjust shipping methods for certain destinations if necessary.
• Upon arrival in the destination country, the recipient may incur import duties and taxes, which are their responsibility. Failure to pay these charges within 3 weeks may result in the parcel being returned to us. No refunds will be issued, and funds will be used to offset import duties and taxes.
• If our shipping company cannot verify the address provided, we will email you to confirm. Failure to respond within 24 hours relieves us of responsibility for any shipping errors.
• We are not liable for incorrect addresses provided by customers after shipment.